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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Niacinamide 10% + Zinc 1% is a bestselling serum from the skincare experts at The Ordinary. Developed to help clear congested complexions and minimize the appearance and severity of blemishes, Niacinamide 10% + Zinc 1% is a must-have for oily and acne-prone skin.
This high-performance treatment, which is enriched with vitamins and minerals, can help to transform the texture of uneven skin. The serum also helps other treatments to work more effectively for a clearer and less-congested complexion.
Niacinamide, otherwise known as Vitamin B3, and Zinc are naturally occurring substances in the body. These ingredients are useful in a skincare routine to decongest skin and balance sebum levels. The combination of these two potent ingredients helps to battle blemishes by reducing bacteria on the skin, regulating oil production, and minimising the appearance of pores.
Niacinamide improves the skin’s moisture-retention abilities whilst boosting the skin’s natural defense system. Zinc repairs skin damaged by acne and congestion.
The high concentrations of both Niacinamide and Zinc in this powerful serum from The Ordinary help to quickly clear up complexions and calm any breakouts.
The Ordinary Niacinamide 10% + Zinc 1% is best for those with oily and acne-prone skin. This healing serum can help reduce the severity and frequency of breakouts whilst balancing oil levels.
Although The Ordinary Niacinamide 10% + Zinc 1% contains a combination of powerful ingredients, it can help clear congested skin more gently than both retinol and salicylic acid can. Those with sensitive skin should be cautious when applying retinol and salicylic acid, as they can cause irritation and sensitivity. The Ordinary Niacinamide 10% + Zinc 1% does not come with these same potential side effects.
Retinol and salicylic acid work as peels on the skin, removing a layer of damaged and acne-prone skin cells to reveal a fresher and clearer complexion below. These two ingredients should be used sparingly and introduced into a skincare routine slowly. The Ordinary Niacinamide 10% + Zinc 1% does not work in the same way, as it simply decongests skin and prevents future breakouts.
The Ordinary Niacinamide 10% + Zinc 1% is an excellent treatment product for clearing up acne, as the serum helps to reduce the severity and frequency of breakouts by banishing blemish-forming bacteria. Niacinamide 10% + Zinc 1% also helps to balance sebum production and minimise enlarged pores. All of these actions can dramatically improve the appearance of acne-prone skin.
The Ordinary Niacinamide 10% + Zinc 1% can assist in reducing the appearance and severity of scarring and pigmentation. To help with scarring and pigmentation, Niacinamide is best used in a skincare routine alongside vitamin C and retinol.
Rosacea most commonly affects dry and dehydrated skin, so this serum is not recommended as a rosacea treatment. However, if you have an oily or congested complexion that is prone to rosacea, this product can be used to help balance sebum levels.
The Ordinary Niacinamide 10% + Zinc 1% has been developed to help clear congested skin and is non-comedogenic. It is also oil-free, vegan, and cruelty-free.
The Ordinary Niacinamide 10% + Zinc 1% has not been designed to improve ageing skin or wrinkles.
All of our products are filled/measured by weight/volume so the product is correctly filled to 30 ml. The packaging does not accurately reflect the size of the fill. However, this is intentional as some air must be allowed at the top for the product to actually close.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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